FAQ
Q: What services do you provide?
A: We offer reliable personal errand services (such as grocery runs, prescription pickups, deliveries, etc.) organized 1-day getaway trips to parks, beaches, casinos, attractions and more.
Q: How do I book a service or trip?
A: You can book online through our website at: www.pinqpedals.com or call 239-256-5587. Once we receive your request, we’ll contact you and send you a custom quote based on your request.
Q: How much notice do you need for bookings?
A: We recommend at least 72 hours in advance, but same-day service may be available depending on our schedule.
Q: What areas do you serve for errands?
A: We currently serve Tallahassee, Florida and surrounding areas. Contact us to confirm if your location is within our service zone.
Q: What are the service hours for errand services?
A: Monday-Thursday, 9am-3pm est.
Q: What days do you offer rides?
A: Friday-Sunday, 6am-11pm est.
Q: Do you provide receipts for purchases?
A: Yes, all receipts are returned to you for transparency.
Q: Are tips required?
A: Tips are not required but always appreciated if you feel your service was exceptional!
Q: What forms of payment do you accept?
A: We accept credit/debit cards, Zelle, PayPal, Cash App.
Q: What is your cancellation policy?
A: For errands, cancellations should be made at least 48 hours in advance. For trips, we require at least 48 hours notice for a full refund or rescheduling.
Q: Are children allowed on the trips?
A: Yes! Children are welcome, but anyone under 18 must be accompanied by an adult.
Q: What happens if I pay the deposit and later decided not to go?
A: All deposits are non-refundable. The deposit is forfeited. My time is valuable, and I’m dedicated to serving clients who are serious about booking. So please make sure before you book.